Axiell wants to get our customers to be involved in the roadmaps suggesting ideas for features or functions. Unfortunately we cannot develope each and every function suggested but we want to make sure that you have your say. Add your ideas, and opinions to Axiell's roadmap for Quria, creating new features that yours and other libraries would benefit from. You can also vote for other peoples suggestions as well.
In order to make this portal more useful for all the contributors and for us that work with your ideas, we kindly ask you to write in English.
Please note: If you have an error or a misbehaving function, please contact your local Support for the best possible service. If you are not sure what forum that is the most appropriate for your issue, please choose local support as a first step.
How it works:
The ideas are read and reviewed on a regular basis, by product manager and/or local representative. Your ideas will then be available for others to see, vote on and discuss. We encourage discussions between the idea contributors.
Successful ideas will the be prioritzed within our backlog.
What does the status mean?
Under investigation - often there needs to be a discussion between developers and system specialists before we can say if something can be developed, how and when.
Planned - this suggestion or need will be fufilled in some way in a forseable future.
Future consideration - this status means that we think that it's good idea with no technical obstacles but it's not decided if it can be prioritized and put on the roadmap.
No action - in some cases it is impossible to meet some requirements for technical or other reasons, and sometimes there is another alternative way to solve the need.
Right to reject and close
We reserve the right to reject ideas, and also close issues after 3 months if we don't receive an answer to our follow up questions.
Bei der Rückbuchung von „nicht normalen“ Medien (gehören in eine andere Zweigstelle, sind vorgemerkt, sind zu spät zurückgegeben, …) wird eine Warnmeldung an unsere Automatensoftware (easycheck) übergeben. Da diese nicht differenziert ist, können wir hier nicht viele damit anfangen. Für uns wäre es wichtig, dass die Automatensoftware zusätzlich den Grund der Warnung „erfährt“ um unterschiedlich zu „reagieren“. So würden wir gern bei reservierten Medien und Medien, die in eine andere Zweigstelle gehören einen Hinweis auf dem Monitor des Rückgabe-Regals bringen, dass diese Medien vom Kunden in ein gesondertes Fach gegeben werden sollen. Davon sollten aber nur die vorgemerkten Medien einen Ausdruck am Automaten erzeugen, um diese erkennen zu können.
Eine Differenzierung der Warnung bei Übergabe an easycheck wäre somit also erforderlich.
When returning "non-normal" media (belong to another branch, are reserved, are returned too late, ...) a warning message is passed to our vending machine software (easycheck). Since this is not differentiated, we can't do much with it here. For us, it would be important that the vending machine software also "knows" the reason for the warning in order to "react" differently. For example, in the case of reserved media and media that belong in another branch, we would like to display a notice on the monitor of the return shelf that the customer should put these media in a separate compartment. However, only the reserved media should generate a printout on the machine in order to be able to recognise them.
A differentiation of the warning on handover to easycheck would therefore be necessary.