Welcome to the Ideas Portal for Quria users!
Axiell invites customers to contribute ideas for new features or functions. While we can't develop every suggestion, your input helps shape Quria’s roadmap. You are welcome to add ideas, vote on others’ suggestions, and discuss them. To make this portal more effective, please submit your ideas in English.
Ideas are regularly reviewed by the product manager or local representative. Once reviewed, the ideas are visible for voting and discussion. Popular ideas will be prioritized within our backlog.
Status meanings:
Under investigation: Developers and specialists are discussing if the idea is possible to implement.
Planned: The suggestion will be fulfilled in some way in a foreseeable future
Future consideration: A good idea, without technical obstacles, but it can't be prioritized into the roadmap at the moment.
No action: Technical or other issues prevent development, or an alternative solution exists.
We reserve the right to reject ideas and to close issues after 3 months if we don't receive answers to follow-up questions.
For technical issues, please contact your local support.
Eine Gebühr kann in Quria nicht teilweise um einen individuellen Betrag erlassen werden. Das ist sehr hinderlich, da man so nicht individuell auf einen Kunden eingehen und ggf. eine Ratenzahlung vereinbaren kann.
Hello,
I would like to add something to this case. Actually, the partial cancellation of fees does not exist yet. You can only delete the entire fee.
For example, a user would have to pay €32 because the book is 32 weeks overdue. So he has a single fee of €32 and we want to accommodate him with €10. This €10 cannot be deducted from the €32 single fee.
Or is that also possible? If yes, I would appreciate if you explain this with a screenshot as well.
Kind regards
Kathleen Paetznick
Hello,
we need the option to remit a single fee for an individual amount. Now it ist only possible to remit the single fee complete. Sometimes user come to us and have personal circumstances why they can't pay the fee complete. Then we make a deal with them, that they don't have to pay all for one single fee.
Is it now clearer what I've meant?
Regards
Astrid Apmann
Hi,
This is already possible, please see attached screenshots. Or have I misunderstood your request?
Regards
Magdalena