Axiell wants to get our customers to be involved in the roadmaps suggesting ideas for features or functions. Unfortunately we cannot develope each and every function suggested but we want to make sure that you have your say. Add your ideas, and opinions to Axiell's roadmap for Quria, creating new features that yours and other libraries would benefit from. You can also vote for other peoples suggestions as well.
In order to make this portal more useful for all the contributors and for us that work with your ideas, we kindly ask you to write in English.
Please note: If you have an error or a misbehaving function, please contact your local Support for the best possible service. If you are not sure what forum that is the most appropriate for your issue, please choose local support as a first step.
How it works:
The ideas are read and reviewed on a regular basis, by product manager and/or local representative. Your ideas will then be available for others to see, vote on and discuss. We encourage discussions between the idea contributors.
Successful ideas will the be prioritzed within our backlog.
What does the status mean?
Under investigation - often there needs to be a discussion between developers and system specialists before we can say if something can be developed, how and when.
Planned - this suggestion or need will be fufilled in some way in a forseable future.
Future consideration - this status means that we think that it's good idea with no technical obstacles but it's not decided if it can be prioritized and put on the roadmap.
No action - in some cases it is impossible to meet some requirements for technical or other reasons, and sometimes there is another alternative way to solve the need.
Right to reject and close
We reserve the right to reject ideas, and also close issues after 3 months if we don't receive an answer to our follow up questions.
Wenn Zahlungserinnerungen erstellt werden, sollten diese auch alle noch nicht beglichenen Gebühren im Konto des Nutzenden enthalten beispielsweise auch nicht beglichene Mitgliedschaftsgebühren oder andere Nutzungsgebühren.
When payment reminders are issued, they should also include any unpaid charges on the user's account, such as unpaid membership fees or other usage fees.
Hi!
The reason for not having the membership fees in the debt reminder is that we mean that the patron does not really owe the library anything. They have to pay it to get a new membership, but the library has no claim. The membership fee is created automatically only for making it possible to renew the membership by paying online
There are also complicated rules under the hood. E.g. that a certain time has to pass before you can send reminders for payments.
So right now we don't have any plans for making this change, but if the German market shows to have a different opinion we will of course consider it.
Best regards and Merry Christmas!
Magdalena