Axiell Quria Ideas
Welcome to the Ideas Portal for Quria users!
Axiell wants to get our customers to be involved in the roadmaps suggesting ideas for features or functions. Unfortunately we cannot develope each and every function suggested but we want to make sure that you have your say. Add your ideas, and opinions to Axiell's roadmap for Quria, creating new features that yours and other libraries would benefit from. You can also vote for other peoples suggestions as well.
In order to make this portal more useful for all the contributors and for us that work with your ideas, we kindly ask you to write in English.
Please note: If you have an error or a misbehaving function, please contact your local Support for the best possible service. If you are not sure what forum that is the most appropriate for your issue, please choose local support as a first step.
How it works:
The ideas are read and reviewed on a regular basis, by product manager and/or local representative. Your ideas will then be available for others to see, vote on and discuss. We encourage discussions between the idea contributors.
Successful ideas will the be prioritzed within our backlog.
What does the status mean?
Under investigation - often there needs to be a discussion between developers and system specialists before we can say if something can be developed, how and when.
Planned - this suggestion or need will be fufilled in some way in a forseable future.
Future consideration - this status means that we think that it's good idea with no technical obstacles but it's not decided if it can be prioritized and put on the roadmap.
No action - in some cases it is impossible to meet some requirements for technical or other reasons, and sometimes there is another alternative way to solve the need.
Right to reject and close
We reserve the right to reject ideas, and also close issues after 3 months if we don't receive an answer to our follow up questions.
Welcome to the Ideas Portal for Quria users!
Axiell wants to get our customers to be involved in the roadmaps suggesting ideas for features or functions. Unfortunately we cannot develope each and every function suggested but we want to make sure that you have your say. Add your ideas, and opinions to Axiell's roadmap for Quria, creating new features that yours and other libraries would benefit from. You can also vote for other peoples suggestions as well.
In order to make this portal more useful for all the contributors and for us that work with your ideas, we kindly ask you to write in English.
Please note: If you have an error or a misbehaving function, please contact your local Support for the best possible service. If you are not sure what forum that is the most appropriate for your issue, please choose local support as a first step.
How it works:
The ideas are read and reviewed on a regular basis, by product manager and/or local representative. Your ideas will then be available for others to see, vote on and discuss. We encourage discussions between the idea contributors.
Successful ideas will the be prioritzed within our backlog.
What does the status mean?
Under investigation - often there needs to be a discussion between developers and system specialists before we can say if something can be developed, how and when.
Planned - this suggestion or need will be fufilled in some way in a forseable future.
Future consideration - this status means that we think that it's good idea with no technical obstacles but it's not decided if it can be prioritized and put on the roadmap.
No action - in some cases it is impossible to meet some requirements for technical or other reasons, and sometimes there is another alternative way to solve the need.
Right to reject and close
We reserve the right to reject ideas, and also close issues after 3 months if we don't receive an answer to our follow up questions.
Hej
Vi har gjort en rad förbättringar inom detta område och hoppas att det nu fungerar bättre. Jag sätter status "Shipped" och ber dig att kontakta supporten om ni upplever problem igen.
Mvh
Magdalena
Jag ber om ursäkt för att du får helt olika budskap från oss på Axiell! Jag ska prata med mina norska kollegor så att vi är överens om hur den här typen av frågor ska hanteras.
När jag skriver "ansvarig säljare" så menar jag den norska Axiell-säljare som ni har som er kontaktperson i avtalsfrågor. Men gällande problemet med e-post som inte kommer fram behöver du inte göra nåt mer med, för även om jag har satte No action så kommer vi förstås att jobba med problemet. I augusti har vi nästa möte för att bestämma hur det ska åtgärdas. Jag ändrar status till Under investigation för att vara säker på att inget faller mellan stolarna.
Ursäkta än en gång och jag önskar dig en trevlig kväll!
Mvh
Magdalena Olofsson
Hei, jeg fikk forslag fra brukerstøtte om å legge det inn her, for å forhåpentligvis få fortgang i det. Er ellers enig i at det tematisk sett ikke hører hjemme i en idéportal.
Hva mener du med ansvarlig selger? Den som solgte oss Quria? Eller mener du en eposttjeneste som kommunen/IKT-avdelingen er ansvarlig for og som kan ha noe med dette å gjøre?
Bare den drøyt siste uken er det ca 25 tilfeller av lånere som ikke har fått epost sendt fra oss/Quria, og det er mest fra de store domenene som gmail.com og hotmail.com f.eks.
Mvh Therese
Förlåt, jag råkade skriva svar till dig som en intern kommentar istället för en extern!
Här kommer det:
Detta är ett prioriterat område, men som du vet så har vi drabbats av generella prestandaproblem i Quria som behöver prioriteras högre och därför dröjer lösningen på det här problemet.
Den här typen av frågor hör dock inte hemma i Idéportalen. Om ni inte är nöjda med kvaliteten på den tjänst ni köpt av oss bör ni kontakta er ansvariga säljare.
Med vänlig hälsning
Magdalena Olofsson
Hei, jeg lurer på hvorfor denne har fått No action? Betyr det at saken ikke skal løses? Vi har ventet lenge på å få en løsning her, det skjer daglig at eposter ikke går gjennom til lånere som følge av dette.