Axiell Quria Ideas

Welcome to the Ideas Portal for Quria users!
Axiell invites customers to contribute ideas for new features or functions. While we can't develop every suggestion, your input helps shape Quria’s roadmap. You are welcome to add ideas, vote on others’ suggestions, and discuss them. To make this portal more effective, please submit your ideas in English.

Ideas are regularly reviewed by the product manager or local representative. Once reviewed, the ideas are visible for voting and discussion. Popular ideas will be prioritized within our backlog.

Status meanings:

  • Under investigation: Developers and specialists are discussing if the idea is possible to implement.

  • Planned: The suggestion will be fulfilled in some way in a foreseeable future

  • Future consideration: A good idea, without technical obstacles, but it can't be prioritized into the roadmap at the moment.

  • No action: Technical or other issues prevent development, or an alternative solution exists.

We reserve the right to reject ideas and to close issues after 3 months if we don't receive answers to follow-up questions.

For technical issues, please contact your local support.

Ausleihe mit gesperrten Ausweisen sollte NICHT möglich sein...

... weder an den Selbstbuchern noch an der Theke. Eine unberechtigte Person könnte auf einen gesperrten Ausweis ohne Probleme Medien ausleihen und nicht zurückgeben. Das wäre dann ärgerlich für den Nutzer, die den Ausweis hat sperren lassen, z.B. weil er/sie diesen verloren hat.

Bibliotheksausweise sind in der Regel nicht mit Codes oder Bildern ausgestattet. Jedenfalls nicht bei uns.

Der Status des gesperrten Kundenausweises sollte nur nach Vorlage des Personalausweises vom Bibliothekspersonal geändert werden können.

Borrowing with blocked patroncards should NOT be possible, neither at the self-service-station nor at the counter. An unauthorized person could easily borrow media on a blocked patroncard and not return it. That would be annoying for the user who had the card blocked, e.g. because he/she lost it.

Library cards usually do not have codes or images. At least not at our library.

The status of the blocked patroncard should only be able to be changed by library staff after presentation of the ID-Card.

  • Kathleen Paetznick
  • May 23 2023
  • Resolved/not for implementation
  • Attach files
  • Admin
    Magdalena Olofsson (Axiell) commented
    26 Feb, 2024 02:36pm

    Thank you for letting me know and good luck with the move! Regards, magdalena

  • Kathleen Paetznick commented
    26 Feb, 2024 12:02pm

    Hello Magdalena,
    in fact we can close this idea. It was probably just a one-time mistake
    that this happened to a user.
    I would let you know about the other ideas once we are in our final
    building and have completed the move.

    Best regards from Jena,
    Kathleen Paetznick

    Systembibliothekarische und medienpädagogische Betreuung
    Fachangestellte für Medien- und Informationsdienste
    Ernst-Abbe-Bücherei Jena
    Eine Einrichtung von JenaKultur

    Carl-Zeiss-Platz 10
    07743 Jena, Germany

    www.stadtbibliothek-jena.de
    Tel.: 03641/498155

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  • Admin
    Magdalena Olofsson (Axiell) commented
    20 Feb, 2024 06:38pm

    Hi,

    Is this still relevant? I see that information about blocked card is shown in the check out modal now.

    Best regards

    Magdalena

  • Kathleen Paetznick commented
    20 Oct, 2023 11:56am

    Hello,

    the problem I described is that blocked cards, that are still registered in the "Library customer's own cards" field, access the customer account at the counter without displaying a message. And that shouldn't be possible. Customers should only be able to borrow with their active library card. At the self-service stations there is also a message saying that borrowing is not possible with the blocked card, but it doesn't works at the counter. I will discuss this case again personally in a group of experts of Axiell on tuesday in Paderborn. Thank you very much for your effort.

    Best regards

    Kathleen Paetznick

  • Admin
    Magdalena Olofsson (Axiell) commented
    23 May, 2023 07:10pm

    Hi

    It is not supposed to be possible to borrow items in self service stations with blocked cards. Maybe I misunderstand you? Regards Magdalena