Axiell Quria Ideas


Welcome to the Ideas Portal for Quria users!

Axiell wants to get our customers to be involved in the roadmaps suggesting ideas for features or functions. Unfortunately we cannot develope each and every function suggested but we want to make sure that you have your say. Add your ideas, and opinions to Axiell's roadmap for Quria, creating new features that yours and other libraries would benefit from. You can also vote for other peoples suggestions as well.


In order to make this portal more useful for all the contributors and for us that work with your ideas, we kindly ask you to write in English.


Please note: If you have an error or a misbehaving function, please contact your local Support for the best possible service. If you are not sure what forum that is the most appropriate for your issue, please choose local support as a first step.


How it works:
The ideas are read and reviewed on a regular basis, by product manager and/or local representative. Your ideas will then be available for others to see, vote on and discuss. We encourage discussions between the idea contributors.

Successful ideas will the be prioritzed within our backlog.


We reserve the right to reject ideas, and also close issues after 3 months if we don't receive an answer to our follow up questions.

email when update is done, maybe with a manual of how to delete cookies in browser

Hi. It could be useful to send an email to customers when a update of Quria is finished. This tuesday we was not sure when it was finished. Our workstation in the library did not work, while our personal computers worked fine. We were not sure when we could start using Quria again, so an email when the update is completed would be useful. The workstation where we help visitors did not work, it just said collections. To make it work we called customer service and together deleted the logg on both browsers we use and that fixed the problem. It would be useful to also add to the email an easy step by step guide to how to do this. The last suggestion for improvements is to do these kinds of updates one or two hours earlier. That way we could fix problems caused by updates an hour earlier and not have to fix problems when we are opening the library.

  • Birger Brynildsen
  • Feb 8 2024
  • Planned
  • Attach files
  • Admin
    Magdalena Olofsson (Axiell) commented
    20 Feb 11:12am

    Hi,

    Thanks a lot for this suggestion.

    We are planning to develop a function for communicating directly in Quria about these things, I just don't know when.

    But except for that, every local customer service organisation is responsible for sending out information about upgrades to "their" customers. I will inform the Norwegian support about your suggestion.

    Best regards

    Magdalena Olofsson