Axiell wants to get our customers to be involved in the roadmaps suggesting ideas for features or functions. Unfortunately we cannot develope each and every function suggested but we want to make sure that you have your say. Add your ideas, and opinions to Axiell's roadmap for Quria, creating new features that yours and other libraries would benefit from. You can also vote for other peoples suggestions as well.
In order to make this portal more useful for all the contributors and for us that work with your ideas, we kindly ask you to write in English.
Please note: If you have an error or a misbehaving function, please contact your local Support for the best possible service. If you are not sure what forum that is the most appropriate for your issue, please choose local support as a first step.
How it works:
The ideas are read and reviewed on a regular basis, by product manager and/or local representative. Your ideas will then be available for others to see, vote on and discuss. We encourage discussions between the idea contributors.
Successful ideas will the be prioritzed within our backlog.
What does the status mean?
Under investigation - often there needs to be a discussion between developers and system specialists before we can say if something can be developed, how and when.
Planned - this suggestion or need will be fufilled in some way in a forseable future.
Future consideration - this status means that we think that it's good idea with no technical obstacles but it's not decided if it can be prioritized and put on the roadmap.
No action - in some cases it is impossible to meet some requirements for technical or other reasons, and sometimes there is another alternative way to solve the need.
Right to reject and close
We reserve the right to reject ideas, and also close issues after 3 months if we don't receive an answer to our follow up questions.
Ved endring av eksemplarstatus på en utlånt bok, for eksempel «menes ikke lånt», bør det umiddelbart komme opp en boks eller mulighet for å fjerne boken fra lånerens status. Tankegangen er at hvis jeg først tror på låneren og endrer status, så bør kundebehandler få muligheten til å umiddelbart fjerne den fra låneren uten omveier. Man kan i dag gjøre det manuelt, men det åpner for flere muligheter for misforståelser.
Gangen kan kanskje gå sånn:
Låner tar kontakt og sier: «Denne boken har jeg aldri lånt»
Kundebehandler tror på låners historie, går inn på eksemplarstatus og klikker på boksen for «menes ikke lånt.» --> «Lagre»
Det kommer da umiddelbart opp en boks med tekst a la «Skal eksemplaret fjernes fra låners status? Ja/Nei»
Klikker «Ja». Boken fjernes fra låners utlånsstatus, men beholder Eksemplarstatus «Menes ikke lånt» i katalogen.
Tak!
Vi har registreret et ønske om at kunne afslutte lån, men muligvis uafhængigt af den specifikke eksemplarstatus. (Det kunne være for alle statusskift.)