Axiell Quria Ideas
Welcome to the Ideas Portal for Quria users!
Axiell invites customers to contribute ideas for new features or functions. While we can't develop every suggestion, your input helps shape Quria’s roadmap. You are welcome to add ideas, vote on others’ suggestions, and discuss them. To make this portal more effective, please submit your ideas in English.
Ideas are regularly reviewed by the product manager or local representative. Once reviewed, the ideas are visible for voting and discussion. Popular ideas will be prioritized within our backlog.
Status meanings:
Under investigation: Developers and specialists are discussing if the idea is possible to implement.
Planned: The suggestion will be fulfilled in some way in a foreseeable future
Future consideration: A good idea, without technical obstacles, but it can't be prioritized into the roadmap at the moment.
No action: Technical or other issues prevent development, or an alternative solution exists.
We reserve the right to reject ideas and to close issues after 3 months if we don't receive answers to follow-up questions.
For technical issues, please contact your local support.
Welcome to the Ideas Portal for Quria users!
Axiell invites customers to contribute ideas for new features or functions. While we can't develop every suggestion, your input helps shape Quria’s roadmap. You are welcome to add ideas, vote on others’ suggestions, and discuss them. To make this portal more effective, please submit your ideas in English.
Ideas are regularly reviewed by the product manager or local representative. Once reviewed, the ideas are visible for voting and discussion. Popular ideas will be prioritized within our backlog.
Status meanings:
Under investigation: Developers and specialists are discussing if the idea is possible to implement.
Planned: The suggestion will be fulfilled in some way in a foreseeable future
Future consideration: A good idea, without technical obstacles, but it can't be prioritized into the roadmap at the moment.
No action: Technical or other issues prevent development, or an alternative solution exists.
We reserve the right to reject ideas and to close issues after 3 months if we don't receive answers to follow-up questions.
For technical issues, please contact your local support.
@Nicolai Sternitzke (Axiell) Help!!
Hi,
ich kann verstehen, dass Sie diese Meldung auch nicht verstehen. Wir verstehen diese Abfrage auch nicht. Sie kommt, wenn der vorherige Entleiher, auf den das Medium durch versäumte Rückbuchung noch ausgeliehen ist, Gebühren erzeugt hat - was durch das Versäumen der Rückbuchung natürlich schnell vorkommt.
Der Hersteller der Selbstverbucher kann an diesem Umstand nichts ändern, da diese Meldung aus Quria heraus kommt.
Daher wäre es gut, wenn es eine Regel geben würde, die das Ausleihen von bereits entliehenen Medien am Selbstverbucher verbietet.
Viele Grüße
Marcel Peters
Englisch:
Hi,
I can understand that you do not understand this message either. We don't understand this query either. It comes when the previous borrower, to whom the medium is still loaned due to a missed chargeback, has generated fees - which of course happens quickly if the chargeback is missed.
The manufacturer of the self-checkout cannot change anything about this fact, since this message comes from Quria.
It would therefore be good if there were a rule that forbids lending media that have already been checked out at the self-service facility.
Best regards
Marcel Peters
Hi,
I understand that you want to prohibit borrowing items that already are on loan. But what do you mean with "he will be asked at the pay station whether he wants to borrow the book for the fees incurred"? The old patron is charged for the loan, the new should not be affected.
Regards
Magdalena