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Cancelled orders cannot be removed. The menu is inactive. This means that the corresponding budgets in the acquisition cannot be adjusted either. The answer from support to the problem was that the cancellation will be retained if there is still a question about it at some point.
Conversely, however, a cancelled order cannot be reactivated.
stornierte Bestellungen lassen sich nicht entfernen. Das Menu inaktiv. das zieht nach sich, das auch die entsprechenden Budgets in der Erwerbung nicht bereinigt werden können. Die Antwort vom Support auf das Problem war, dass die Stornierung erhalten bleibt, falls es dazu noch eine Frage gibt, irgendwann.
im Umkehrschluss kann aber auch eine stornierte Bestellung nicht wieder aktiviert werden
Hi,
I see, thank you for the explanation. I will discuss it with the developers and try to find the best and less risky solution for keeping a good order in the budgets.
Regards
Magdalena
The main point here is, that we need to be able to delete „old“ budgets, which are not in use anymore. As long as those „old“ budgets are connected with a cancelled or finished order, this is currently not possible.
The budet overview within the Quria configuration will end up very messy if we are not able to delete those old/not needed ones.
Additionally we need to be able to delete cancelled orders as well as to delete finished orders.
This would be needed analogous to functionality „cancel order lines“ but just for already cancelled orders and connected with a new role within acquisition, like „Delete cancelled order lines“ or add this functionality within role „Edit/cancel/delete order lines“.
This is needed to be able to delete budgets, which have for example been used 3 years ago but are now obsolete, and to keep acquisition data a little more clearyly arranged.
Cancelled orders are automatically withdrawn in the budget. What do you mean that you need to adjust?
Are there any practical problems with keeping cancelled orders?
Best regards
Magdalena