Axiell Quria Ideas
Welcome to the Ideas Portal for Quria users!
Axiell invites customers to contribute ideas for new features or functions. While we can't develop every suggestion, your input helps shape Quria’s roadmap. You are welcome to add ideas, vote on others’ suggestions, and discuss them. To make this portal more effective, please submit your ideas in English.
Ideas are regularly reviewed by the product manager or local representative. Once reviewed, the ideas are visible for voting and discussion. Popular ideas will be prioritized within our backlog.
Status meanings:
Under investigation: Developers and specialists are discussing if the idea is possible to implement.
Planned: The suggestion will be fulfilled in some way in a foreseeable future
Future consideration: A good idea, without technical obstacles, but it can't be prioritized into the roadmap at the moment.
No action: Technical or other issues prevent development, or an alternative solution exists.
We reserve the right to reject ideas and to close issues after 3 months if we don't receive answers to follow-up questions.
For technical issues, please contact your local support.
Welcome to the Ideas Portal for Quria users!
Axiell invites customers to contribute ideas for new features or functions. While we can't develop every suggestion, your input helps shape Quria’s roadmap. You are welcome to add ideas, vote on others’ suggestions, and discuss them. To make this portal more effective, please submit your ideas in English.
Ideas are regularly reviewed by the product manager or local representative. Once reviewed, the ideas are visible for voting and discussion. Popular ideas will be prioritized within our backlog.
Status meanings:
Under investigation: Developers and specialists are discussing if the idea is possible to implement.
Planned: The suggestion will be fulfilled in some way in a foreseeable future
Future consideration: A good idea, without technical obstacles, but it can't be prioritized into the roadmap at the moment.
No action: Technical or other issues prevent development, or an alternative solution exists.
We reserve the right to reject ideas and to close issues after 3 months if we don't receive answers to follow-up questions.
For technical issues, please contact your local support.
I have just got the information from the German helpdesk that this case can be closed.
I wish you a great day
Regards
Magdalena
Hi,
möglich wäre auch:
zuletzt aktiv zwischen Datum XX.XX.XXXX und Datum XX.XX.XXXX.
Viele Grüße
Marcel Peters
Englisch:
Hi,
it would also be possible:
last active between date XX.XX.XXXX and date XX.XX.XXXX.
Best regards
Marcel Peters
Sorry Englisch:
Hi,
the filter must be such that the last activity date must be before 06/22/2022, for example, so that the account can be deleted.
Everything that used the card on or after June 22, 2022 must remain in place until the next deletion interval.
Best regards
Marcel Peters
Hi,
der Filter muss so aussehen, dass das letzte Aktivitätsdatum bspw. vor dem 22.06.2022 liegen muss, damit das Konto gelöscht werden kann.
Alles was an oder nach dem 22.06.2022 die Karte noch bei uns genutzt hat, muss bis zum nächsten Löschungsintervall bestehen bleiben.
Viele Grüße
Marcel Peters
Good morning
This is exactly how this is supposed to work, the list should include only patrons that have NOT used their card (been active) in the past three years. So I wonder if we have a bug here, do you get patrons in the list that has actually been active AFTER 19.02.2020? If so, please give me examples.
Regards
Magdalena
Hi,
sorry falls ich mich falsch ausgedrückt habe.
Wir benötigen einen Filter, der uns die inaktiven Kunden VOR einem bestimmten Datum zeigt, nicht seit einem bestimmten Datum und es muss möglich sein, Kunden mit Gebühren auf den Konten auszuschließen.
Mit dem vorhanden Filter würde ich auch all diejenigen löschen, die vor drei Monaten zuletzt aktiv waren.
Viele Grüße
Marcel Peters
Englisch:
Hi,
sorry if I expressed myself wrong.
We need a filter that shows us the inactive customers BEFORE a certain date, not since a certain date and it must be possible to exclude customers with fees on the accounts.
With the existing filter, I would also delete all those that were last active three months ago.
Best regards
Marcel Peters
Hi,
I am sorry, but we don't understand the second sentence: Unfortunately, customers would also be sought that were no longer active to this day
If I search for patrons inactive since 19.06.2020 I get a list of approx 15 000 patrons in your patron register. Those have been not active for three years and should be deleted.
Can you give me some examples where this function is not working as you expect? Send me for example some patron id's.
Best regards
Magdalena
Hallo Frau Olofsson,
es ist richtig, dass nach Kunden und Kundinnen gefiltert werden kann, die ab einem bestimmten Datum nicht mehr aktiv waren.
Leider würden so auch Kunden und Kundinnen gesucht werden, die bis zum heutigen Tage nicht mehr aktiv waren.
In unserer Satzung steht, dass wir die Daten der Kunden und Kundinnen für drei Jahre nach deren letzter aktivität speichern und anschließend löschen.
Daher wäre es gut, wenn es einen Filter gebene würde der anzeigt, welche Kunden und Kundinnen länger als drei Jahre inaktiv sind.
Viele Grüße
Marcel Peters
__
Hello Ms. Olofsson,
it is correct that you can filter for customers who were no longer active after a certain date.
Unfortunately, customers would also be sought that were no longer active to this day.
Our statute states that we store customer data for three years after their last activity and then delete it.
It would therefore be good if there were a filter that shows which customers have been inactive for more than three years.
Best regards
Marcel Peters
Hi
There is a possibility to search for patron that has been inactive since a specific date. Why is that not enough?
Best regards
Magdalena