Axiell Quria Ideas


Welcome to the Ideas Portal for Quria users!

Axiell wants to get our customers to be involved in the roadmaps suggesting ideas for features or functions. Unfortunately we cannot develope each and every function suggested but we want to make sure that you have your say. Add your ideas, and opinions to Axiell's roadmap for Quria, creating new features that yours and other libraries would benefit from. You can also vote for other peoples suggestions as well.


In order to make this portal more useful for all the contributors and for us that work with your ideas, we kindly ask you to write in English.


Please note: If you have an error or a misbehaving function, please contact your local Support for the best possible service. If you are not sure what forum that is the most appropriate for your issue, please choose local support as a first step.


How it works:
The ideas are read and reviewed on a regular basis, by product manager and/or local representative. Your ideas will then be available for others to see, vote on and discuss. We encourage discussions between the idea contributors.

Successful ideas will the be prioritzed within our backlog.


We reserve the right to reject ideas, and also close issues after 3 months if we don't receive an answer to our follow up questions.

Bibliothekskunden Filter Inaktiv vor | Library Customers Filter Inactive before

Hallo,


es wäre für Löschung von Bibliothekskunden sehr hilfreich, wenn es einen Filter "inaktiv vor" bzw einen Filter wo angezeigt werden kann, welche Kunden und Kundinnen vor einem bestimmten Datum nicht mehr aktiv waren geben würde.


Viele Grüße

Marcel Peters

_________________________________________________________________________


Hello,


it would be very helpful for deleting library customers if there was a filter "inactive before" or a filter showing which customers were no longer active before a certain date.


Best regards

Marcel Peters

  • Marcel Peters
  • Apr 27 2023
  • No action
  • Attach files
  • Admin
    Magdalena Olofsson (Axiell) commented
    13 Jul, 2023 06:44am

    I have just got the information from the German helpdesk that this case can be closed.

    I wish you a great day

    Regards

    Magdalena

  • Marcel Peters commented
    22 Jun, 2023 09:34am

    Hi,
    möglich wäre auch:
    zuletzt aktiv zwischen Datum XX.XX.XXXX und Datum XX.XX.XXXX.

    Viele Grüße

    Marcel Peters

    Englisch:
    Hi,

    it would also be possible:

    last active between date XX.XX.XXXX and date XX.XX.XXXX.


    Best regards

    Marcel Peters

  • Marcel Peters commented
    22 Jun, 2023 07:58am

    Sorry Englisch:
    Hi,

    the filter must be such that the last activity date must be before 06/22/2022, for example, so that the account can be deleted.
    Everything that used the card on or after June 22, 2022 must remain in place until the next deletion interval.


    Best regards

    Marcel Peters

  • Marcel Peters commented
    22 Jun, 2023 07:57am

    Hi,

    der Filter muss so aussehen, dass das letzte Aktivitätsdatum bspw. vor dem 22.06.2022 liegen muss, damit das Konto gelöscht werden kann.
    Alles was an oder nach dem 22.06.2022 die Karte noch bei uns genutzt hat, muss bis zum nächsten Löschungsintervall bestehen bleiben.


    Viele Grüße

    Marcel Peters

  • Admin
    Magdalena Olofsson (Axiell) commented
    22 Jun, 2023 07:23am

    Good morning

    This is exactly how this is supposed to work, the list should include only patrons that have NOT used their card (been active) in the past three years. So I wonder if we have a bug here, do you get patrons in the list that has actually been active AFTER 19.02.2020? If so, please give me examples.

    Regards

    Magdalena

  • Marcel Peters commented
    22 Jun, 2023 05:29am

    Hi,

    sorry falls ich mich falsch ausgedrückt habe.
    Wir benötigen einen Filter, der uns die inaktiven Kunden VOR einem bestimmten Datum zeigt, nicht seit einem bestimmten Datum und es muss möglich sein, Kunden mit Gebühren auf den Konten auszuschließen.
    Mit dem vorhanden Filter würde ich auch all diejenigen löschen, die vor drei Monaten zuletzt aktiv waren.


    Viele Grüße

    Marcel Peters


    Englisch:
    Hi,


    sorry if I expressed myself wrong.

    We need a filter that shows us the inactive customers BEFORE a certain date, not since a certain date and it must be possible to exclude customers with fees on the accounts.

    With the existing filter, I would also delete all those that were last active three months ago.



    Best regards

    Marcel Peters

  • Admin
    Magdalena Olofsson (Axiell) commented
    19 Jun, 2023 07:43am

    Hi,

    I am sorry, but we don't understand the second sentence: Unfortunately, customers would also be sought that were no longer active to this day

    If I search for patrons inactive since 19.06.2020 I get a list of approx 15 000 patrons in your patron register. Those have been not active for three years and should be deleted.

    Can you give me some examples where this function is not working as you expect? Send me for example some patron id's.

    Best regards

    Magdalena

  • Marcel Peters commented
    16 Jun, 2023 10:19am

    Hallo Frau Olofsson,


    es ist richtig, dass nach Kunden und Kundinnen gefiltert werden kann, die ab einem bestimmten Datum nicht mehr aktiv waren.

    Leider würden so auch Kunden und Kundinnen gesucht werden, die bis zum heutigen Tage nicht mehr aktiv waren.

    In unserer Satzung steht, dass wir die Daten der Kunden und Kundinnen für drei Jahre nach deren letzter aktivität speichern und anschließend löschen.

    Daher wäre es gut, wenn es einen Filter gebene würde der anzeigt, welche Kunden und Kundinnen länger als drei Jahre inaktiv sind.


    Viele Grüße

    Marcel Peters


    __

    Hello Ms. Olofsson,


    it is correct that you can filter for customers who were no longer active after a certain date.

    Unfortunately, customers would also be sought that were no longer active to this day.

    Our statute states that we store customer data for three years after their last activity and then delete it.

    It would therefore be good if there were a filter that shows which customers have been inactive for more than three years.


    Best regards

    Marcel Peters

  • Admin
    Magdalena Olofsson (Axiell) commented
    16 Jun, 2023 08:58am

    Hi

    There is a possibility to search for patron that has been inactive since a specific date. Why is that not enough?

    Best regards

    Magdalena