Welcome to the Ideas Portal for Quria users!
Axiell invites customers to contribute ideas for new features or functions. While we can't develop every suggestion, your input helps shape Quria’s roadmap. You are welcome to add ideas, vote on others’ suggestions, and discuss them. To make this portal more effective, please submit your ideas in English.
Ideas are regularly reviewed by the product manager or local representative. Once reviewed, the ideas are visible for voting and discussion. Popular ideas will be prioritized within our backlog.
Status meanings:
Under investigation: Developers and specialists are discussing if the idea is possible to implement.
Planned: The suggestion will be fulfilled in some way in a foreseeable future
Future consideration: A good idea, without technical obstacles, but it can't be prioritized into the roadmap at the moment.
No action: Technical or other issues prevent development, or an alternative solution exists.
We reserve the right to reject ideas and to close issues after 3 months if we don't receive answers to follow-up questions.
For technical issues, please contact your local support.
We are missing a filter to search for accounts without any loans. We need to identify accounts that have fees but no loans and last activity is more than X months ago
Wir vermissen einen Filter, um nach Konten ohne Ausleihen zu suchen. Wir möchten Konten identifizieren, die keine Ausleihen, aber Gebühren haben und über einen bestimmten Zeitraum nicht mehr aktiv waren.
Hello Magdalena,
as I wrote above: We would like to use a query
- Fees higher than amount xy
- inactive since - date -
and then issue an invoice for these charges in SAP.
Before we do this, we have to manually extract the accounts that have already received an invoice but have still not paid.
These invoices in SAP are also subject to charges (invoice fees) - from this moment on, however, the process is then with the city's central cash register - and no longer with the library. We therefore pass the process on to the city treasury.
We are considering using the automatic fee reminder in Quria, but we see the problem that we cannot filter out these accounts: If an invoice has already been created in SAP, the fees MAY no longer be paid (online) to the library. The creditor is then the city treasury.
Translated with DeepL.com (free version)
Hi Silke,
Sorry for late answer. May I ask you, do you use the "debt reminder feature" that we have created for this purpose?
https://help.quria.axiell.com/en_GB/Content/Topics/en/Configuration/debt-reminders.htm?
It is possible to go direct to the bill after some time and then use the bill as a base for creating the real bill in the SAP.
Happy holidays!
Regards
Magdalena
Hi Magdalena,
we send invoices for fees to customers if they miss to pay after returning their loans for serveral weeks and are not aktive anymore. Blocking those accounts is useless, because these users usually don't come back for a long time. We have to use our local SAP to send the invoices - and to find customer accounts without loans but unpayed fees we need this filter.
Best regards
Silke
Hi,
May I ask you for the purpose of this, how will the result be used?
Best regards
Magdalena