Axiell Quria Ideas


Welcome to the Ideas Portal for Quria users!

Axiell wants to get our customers to be involved in the roadmaps suggesting ideas for features or functions. Unfortunately we cannot develope each and every function suggested but we want to make sure that you have your say. Add your ideas, and opinions to Axiell's roadmap for Quria, creating new features that yours and other libraries would benefit from. You can also vote for other peoples suggestions as well.


In order to make this portal more useful for all the contributors and for us that work with your ideas, we kindly ask you to write in English.


Please note: If you have an error or a misbehaving function, please contact your local Support for the best possible service. If you are not sure what forum that is the most appropriate for your issue, please choose local support as a first step.


How it works:
The ideas are read and reviewed on a regular basis, by product manager and/or local representative. Your ideas will then be available for others to see, vote on and discuss. We encourage discussions between the idea contributors.

Successful ideas will the be prioritzed within our backlog.


We reserve the right to reject ideas, and also close issues after 3 months if we don't receive an answer to our follow up questions.

Amount limit on reminders/Beløpsgrense på purringer

Vi ønsker å kunne sette en beløpsgrense på purringer slik at det ikke kommer flere betalingsgebyrer etter at grensa er nådd, selv om det fortsatt går ut purringer som minner om at bøker må leveres.

Hos oss koster hver purring 50kr for voksne og det går ut to purringer før det går ut varsel om regning. Da blir det 100kr til sammen i purregebyr, og det er greit, men noen ganger har en låner lånt materiale i flere omganger og har derfor flere «sett med purringer» som går parallelt. Da blir det kanskje 150kr eller mer innen låneren kommer for å betale. Vi ønsker at låneren likevel ikke skal betale mer enn 100kr.




We want to be able to set an amount limit on reminders so that there are no more payment fees after reaching your limit, even if reminders continue to go out reminding you that books must be delivered.

With us, each reminder costs NOK 50 for adults and two reminders go out before a bill notice goes out. That will add up to NOK 100 in reminder fees, and that's fine, but sometimes a borrower has borrowed material several times and therefore has several «sets with reminders» that run in parallel. Then it might be NOK 150 or more before the borrower comes to pay. We still want the borrower not to pay more than NOK 100.

  • Elin Amundsen
  • Aug 17 2023
  • No action
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  • Admin
    Magdalena Olofsson (Axiell) commented
    20 Feb 11:20am

    Hi,

    It is hard to achieve this since the reminder chains run in parallell and are not connected to eachother. Sorry!


    Regards

    Magdalena