Axiell Quria Ideas

Ved helligdager deaktiverer vi utsending av purringer, så ikke låner får purring på julaften f.eks. Når purringer aktiveres igjen, blir det kortere mellomrom mellom purring 1 og 2, noen ganger kan purring 2 komme f.eks. allerede dagen etter purring 1. Dette fordi slik det er nå hos oss, genereres purring 1 7 dager etter forfall, purring 2 14 dager etter forfall. Vi ønsker at det i tillegg er mulig å gjøre en innstilling som gjør at purring 2 ikke sendes ut før det har gått en uke siden purring 1. Tiden i mellom purringene, bør selvsagt det enkelte bibliotek selv kunne velge. Det er uheldig for låner å få to purringer (inkludert gebyr) nesten samtidig. Jeg er klar over at purringer kan kjøres manuelt i stedet, men i et stort bibliotek er det ønskelig med automatisert utsending.

During holidays, we deactivate sending of overdue reminders so that borrowers do not receive these on Christmas Eve, for example. When overdue reminders are reactivated, the interval between Reminder 1 and Reminder 2 becomes shorter. Sometimes, Reminder 2 can be sent as soon as the day after Reminder 1. Currently, at our library, Reminder 1 is generated 7 days after the due date, and Reminder 2 is generated 14 days after the due date. We would like to add a setting that prevents Reminder 2 from being sent until a week has passed since Reminder 1. The time between reminders should be customizable by each individual library. It is unreasonable towards borrowers to send two overdue reminders (fees are also generated) almost simultaneously. We are aware that reminders can be manually triggered, but in a large library automated sending is desirable.