Welcome to the Ideas Portal for Quria users!
Axiell invites customers to contribute ideas for new features or functions. While we can't develop every suggestion, your input helps shape Quria’s roadmap. You are welcome to add ideas, vote on others’ suggestions, and discuss them. To make this portal more effective, please submit your ideas in English.
Ideas are regularly reviewed by the product manager or local representative. Once reviewed, the ideas are visible for voting and discussion. Popular ideas will be prioritized within our backlog.
Status meanings:
Under investigation: Developers and specialists are discussing if the idea is possible to implement.
Planned: The suggestion will be fulfilled in some way in a foreseeable future
Future consideration: A good idea, without technical obstacles, but it can't be prioritized into the roadmap at the moment.
No action: Technical or other issues prevent development, or an alternative solution exists.
We reserve the right to reject ideas and to close issues after 3 months if we don't receive answers to follow-up questions.
For technical issues, please contact your local support.
Möglichkeit Aufbuchung von Guthaben auf das Gebührenkonto eines Nutzenden.Z.B. zur Entschädigung einer bereits bezahlten Ausleihe eines defekten Mediums.
Possibility of crediting a user's fee account, e.g. to compensate for a loan of a defective medium that has already been paid for.
It would be nice if we could also enter credits in the readers' accounts, which would then be offset against any fees incurred. I have some readers who sometimes transfer too much money. At the moment I enter the credit in the notes, but it is usually overlooked there.
Es gibt viele Situationen, bei denen ein Guthaben auf dem Nutzerkonto von Vorteil wäre. Hier einige Beispiele:
Ein Nutzer leiht eine DVD aus und bezahlt sofort. Merkt dann erst, dass die DVD defekt ist. Wir dürfen ihm das Geld aus rechtlichen Gründen nicht zurückgeben. So könnten wir ihm ein Guthaben in Höhe der Leihgebühr aufs Konto buchen, dass er später nutzen könnte.
Eltern möchten für Ihre Kinder Guthaben auf das Konto buchen. Die Kinder könnten dieses Guthaben für die Ausleihe von Kostenpflichtigen Medien nutzen.
Verschenkte Gutscheinen könnten bei Abgabe als Guthaben auf das Kundenkonto gebucht werden.
There are many situations where a credit balance on the user account would be beneficial. Here are some examples:
A user borrows a DVD and pays immediately. He then notices that the DVD is defective. We are not allowed to give him back the money for legal reasons. So we could book a credit in the amount of the rental fee on his account, which he could use later.
Parents would like to book credit on the account for their children. The children could use this credit to borrow media for which they have to pay.
Vouchers given as gifts could be booked as credit on the customer account when they are handed in.
Hi!
I'm not sure I understand this suggestion, can you describe the use case for me?
Best regards
Magdalena