Axiell Quria Ideas


Welcome to the Ideas Portal for Quria users!

Axiell wants to get our customers to be involved in the roadmaps suggesting ideas for features or functions. Unfortunately we cannot develope each and every function suggested but we want to make sure that you have your say. Add your ideas, and opinions to Axiell's roadmap for Quria, creating new features that yours and other libraries would benefit from. You can also vote for other peoples suggestions as well.


In order to make this portal more useful for all the contributors and for us that work with your ideas, we kindly ask you to write in English.


Please note: If you have an error or a misbehaving function, please contact your local Support for the best possible service. If you are not sure what forum that is the most appropriate for your issue, please choose local support as a first step.


How it works:
The ideas are read and reviewed on a regular basis, by product manager and/or local representative. Your ideas will then be available for others to see, vote on and discuss. We encourage discussions between the idea contributors.

Successful ideas will the be prioritzed within our backlog.


What does the status mean?


Under investigation - often there needs to be a discussion between developers and system specialists before we can say if something can be developed, how and when.

Planned - this suggestion or need will be fufilled in some way in a forseable future.


Future consideration - this status means that we think that it's good idea with no technical obstacles but it's not decided if it can be prioritized and put on the roadmap.

No action - in some cases it is impossible to meet some requirements for technical or other reasons, and sometimes there is another alternative way to solve the need.


Right to reject and close
We reserve the right to reject ideas, and also close issues after 3 months if we don't receive an answer to our follow up questions.

Positive balance in patron account

Möglichkeit Aufbuchung von Guthaben auf das Gebührenkonto eines Nutzenden.Z.B. zur Entschädigung einer bereits bezahlten Ausleihe eines defekten Mediums.

Possibility of crediting a user's fee account, e.g. to compensate for a loan of a defective medium that has already been paid for.

  • Roland Dicke
  • Jan 10 2022
  • Future consideration
  • Attach files
  • Anja Wegner-Rau commented
    19 Jul, 2023 05:46am

    It would be nice if we could also enter credits in the readers' accounts, which would then be offset against any fees incurred. I have some readers who sometimes transfer too much money. At the moment I enter the credit in the notes, but it is usually overlooked there.

  • Roland Dicke commented
    14 Feb, 2022 06:16am

    Es gibt viele Situationen, bei denen ein Guthaben auf dem Nutzerkonto von Vorteil wäre. Hier einige Beispiele:

    Ein Nutzer leiht eine DVD aus und bezahlt sofort. Merkt dann erst, dass die DVD defekt ist. Wir dürfen ihm das Geld aus rechtlichen Gründen nicht zurückgeben. So könnten wir ihm ein Guthaben in Höhe der Leihgebühr aufs Konto buchen, dass er später nutzen könnte.

    Eltern möchten für Ihre Kinder Guthaben auf das Konto buchen. Die Kinder könnten dieses Guthaben für die Ausleihe von Kostenpflichtigen Medien nutzen.

    Verschenkte Gutscheinen könnten bei Abgabe als Guthaben auf das Kundenkonto gebucht werden.


    There are many situations where a credit balance on the user account would be beneficial. Here are some examples:

    A user borrows a DVD and pays immediately. He then notices that the DVD is defective. We are not allowed to give him back the money for legal reasons. So we could book a credit in the amount of the rental fee on his account, which he could use later.

    Parents would like to book credit on the account for their children. The children could use this credit to borrow media for which they have to pay.

    Vouchers given as gifts could be booked as credit on the customer account when they are handed in.

  • Admin
    Magdalena Olofsson (Axiell) commented
    11 Feb, 2022 08:06am

    Hi!

    I'm not sure I understand this suggestion, can you describe the use case for me?

    Best regards

    Magdalena